Elyse Byers

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Activity overview

Latest activity by Elyse Byers
  • Elyse Byers created an article,

    Adding a Lytx Integration

    You can now integrate your Lytx dash cameras directly into your TruckSpy portal. Here’s how to get started. Part 1: Gather API Credentials Go to developer.lytx.com Click Login Type in the ema...

  • Elyse Byers created an article,

    Importing Trip Histories

    Truckspy’s Import feature is an alternative method of adding missing trips or configuration data. Once you are familiar with the process of importing data, you may prefer this to manually entering ...

  • Elyse Byers created an article,

    How to Navigate My Account (Third Party Users)

    What is a Third Party User? As a third party user, you now have the ability to access vehicle details and reports for domiciles that you oversee, such as weekly IVMR reports. This is slightly diffe...

  • Elyse Byers created an article,

    How to Grant Third Party Access

    Why do I need to grant third party access? A feature is now available in Truckspy that allows third party users (most likely FedEx personnel) to access customers’ reports. This means that they now ...

  • Elyse Byers created an article,

    How is my Bill calculated?

    Learn how Truckspy calculates your bill each month.   We calculate your invoice based on actual usage. This means that if you have a vehicle, driver or device active for part of the billing period...

  • Elyse Byers created an article,

    How to make an Odometer Adjustment

    What is an odometer adjustment? When making an odometer adjustment, you are essentially setting the starting mileage for a particular truck or adjusting the mileage as of a certain date and/or time...

  • Elyse Byers created an article,

    Setting up Reporting Profiles

    What is a Reporting Profile? We use Reporting Profiles in your Truckspy account as a way to group your vehicles. You may only have one Reporting Profile in your account, and if this is the case it ...

  • Elyse Byers created an article,

    Adding Location Groups/Custom Locations

    📖Note: This tutorial details how to add custom location groups/locations to your company’s TruckSpy account. This is a useful tool for marking company headquarters or adding temporary or spot locat...

  • Elyse Byers created an article,

    GPS Errors: Mileage Gaps

    Understanding Mileage Gaps There are two main reasons a vehicle will have a mileage gap: Hardware Issue If the truck’s ELD has a hardware issue or went offline for a period of time, the only wa...

  • Elyse Byers created an article,

    GPS Errors: Odometer Increasing/Decreasing By Substantial Amount

    Understanding the Error A data error resulting from a sudden and substantial change in odometer will almost always be caused by one of the following: Hardware issue Hardware issues can cause yo...