Install Guide - RAM Mount, Cradle & Samsung Tablet – TruckSpy

Step 1: Plan the Mounting Location

Before drilling anything, sit in the driver’s seat and verify:

Choose a solid surface - metal bracket, dash support, or back the area with the RAM backing plate if mounting through thin plastic
Hold the RAM base in position and mark the four mounting hole locations
Drill the pilot holes using a small bit first, then step up to the final size
Insert the RAM base from the front and feed the screws through the holes

From behind (or inside the dash cavity): add washers and lock nuts and tighten until the base does not flex when pushed
- NOTE: If mounting through a thin panel, always use the included backing plate to spread the load and prevent cracking.
From the left navigation menu, go to Configuration > Integrations.

Bolt the RAM ball to the rear of the EZ-Roll’r dock using the supplied screws, washers, and lock nuts
Seat one ball on the dash base and the other on the back of the dock
Slide the double-socket RAM arm over both balls and lightly hand-tighten the center knob
Adjust the angle and reach so the tablet will face the driver squarely
Once positioned correctly, fully tighten the center knob

NOTE: If you are not comfortable working with vehicle wiring, have a qualified shop electrician complete this step

Locate a 12V power source and identify a good point (bare metal, existing ground bolt)
- TIP: Switched vs Constant Power - An ignition-switched source (on/off with the key) is the standard choice and prevents battery drain. However, connecting to a constant 12V source is sometimes preferable - for example, when the tablet needs to stay on for overnight data sync, remote monitoring, or when the device manages its own sleep/wake cycle. If using a constant source, ensure the Vehicle's battery is adequate and consider adding a low-voltage cutoff relay to protect against drain..
Connect the RED wire from the power kit to your chosen 12V source through the inline fuse provided.
Connect the BLACK wire from the power kit to the chassis ground
Mount or clip the inline fuse to an accessible location for future servicing
Turn on the ignition and verify that the 12V is present at the kit’s output (USB-C connector)

Run the USB-C power cable from the charger to the EZ-Roll’r dock
Pass through existing dash openings or grommets wherever possible - avoid cutting new holes
Keep the cable away from: sharp edges, moving parts (pedals, steering column), and hot areas (heater ducts)
Leave a small service loop near the dock so the tablet can tilt and swivel freely
Secure the cable with the included cable clamp and zip ties every few inches - it must not hang loose or be reachable by feet

Seat the bottom of the Galaxy Tab Active 3 into the dock first, aligning with the USB-C connector
Press the top of the tablet in until the side clamps or top latch snap firmly into place
Turn the ignition on and confirm the tablet powers up and shows a charging indicator
Drive slowly over a rough surface and watch for any vibration, bounce, or mount movement
Re-tighten the RAM arm knob and base fasteners if any movement is detected

Before returning the vehicle to service, verify all the following

Tablet does not block the driver’s view of the road, mirrors, or critical gauges
Driver can reach the screen with a normal arm extension - no leaning is required
Mount does not interfere with airbags, shifter, parking brake, or critical switches
Stepping in and out of the vehicle is unobstructed
Cable is fully secured and cannot be snagged by feet or wrapped around any moving part